Harbor Breeze Reviews and Complaints
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Needed to order a replacement part | Harbor Breeze review from Tucson, Arizona
The phone call was helpful. They sent a request to the company for the part and I will be contacted. I have a reference number. I do not have satisfaction yet. I will have a review when the matter is handled.
Review
Light Globe and Remote Installation Instructions | Harbor Breeze review
We need a light globe for Model LM-SCS52FN570/L8063 and a remote. We broke the light globe trying to replace the bulb. We also broke the remote when it was dropped. We bought a new remote and need a detailed instruction on how to install the box so the remote will work.
Review
Pros
- Style of fan is excellent
- Style
Cons
- Having trouble finding replacement parts
- Very poor customer service
- Having a very tough time finding a replacement globe
Reason of review
Cannot reach Customer Service
Loss
$299
Preferred solution
Let the company propose a solution
Led replacement | Harbor Breeze review from Detroit, Michigan
Waiting to here from them about replacing my LED lights
Review
Remote support | Harbor Breeze review from Woodbridge, Ontario
Hi.. Josh was very helpful and is sending me a new transmitter and remote .. I’m hoping he sends me both because if it’s not the remote I will have to contact your company to send me a transmitter as well.. Thanks so much Brian Burnett Maple Ontario
Review
Product
Harbor Breeze Ceiling Fan
Problem with fans | Harbor Breeze review from Las Vegas, Nevada
I bought 4 fans a couple years ago but lost the receipt. On 3 of the fans the light does not work and the other one the fan does not work. It was fine for the first year but do not know what happened after that. I wish I could exchange them or get some credit or discount to buy new ones.
Review
Product
Harbor Breeze Ce-peh44bcw5mc Ceiling Fan
Dr.Mick Lauder | Harbor Breeze review
Stop telling me how to change a lightbulb in one of your fans then tell me how I should not tell 20 people a day about the engineering Fiasco about changing a light bulb... your emotions are some pictures or nothing talk to me in English... Your engineers are absolutely not worth paying them I like your post this. You message and there's no indication of prompts on how to do it who is in charge here
Review
Pros
- Info
Reason of review
Poor customer service
Replacement parts | Harbor Breeze review from New York, New York
It’s impossible too get a hold of anyone
Review
Product
Harbor Breeze Ceiling Fan
Chain broke inside housing at two months old. | Harbor Breeze review
Went back to Lowe’s and they waited nothing to do with my need. Referred me to Harbor Breeze which has been a joke in customer service. Over two months ago they promised to send what I needed to repair the fan and still waiting weeks later. I even paid Lowe’s to install at an extra $80. Will never buy a HB fan again.
Review
Product
Harbor Breeze Ceiling Fan
Pros
- Style
Cons
- Very poor customer service
Reason of review
Poor customer service
Loss
$250
Preferred solution
Full refund
Light globe | Harbor Breeze review
Have customer service available 7 days a week
Review
Overall unsatisfied with product and customer care. | Harbor Breeze review
The remote to the fan will not sync with the fan. I have tried to contact the call center, and receive zero help or option. I am only told by a recording device, "Due to high call traffic, your call cannot be answered at this time. Please try again later." What kind of system is this? And how can i turn off this fan?
Review
Product
Harbor Breeze Ceiling Fan
Cons
- Website called pissed consumers
- Very poor customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
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