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Harbor Breeze

Harbor Breeze
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Anonymous
map-marker Reseda, California

Defective fan missing crucial parts

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Harbor Breeze - Defective fan missing crucial parts
Harbor Breeze - Defective fan missing crucial parts - Image 2
Harbor Breeze - Defective fan missing crucial parts - Image 3
Harbor Breeze - Defective fan missing crucial parts - Image 4

The ceiling fan is missing the fan components that you click on to get fan working.It was never installed factory mishap.So idk how it passed inspection & boxed to ship out.

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Terry W Zus

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Verified Reviewer

Issues with noise

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Rubbing noise when opperating ?...???...???.???

???!!!.??? What else does that not explaine the problem, this is ridiculous to produce that many characters my answer is very explicit and simple

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User's recommendation: If applical yes

Lenord Ikb

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Verified Reviewer

Replacement parts

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Updated by user Jul 25, 2025

It was fine no issues

Original review Jul 24, 2025

Parts were missing after calling the missing parts were ordered and issue is now resolved. Thank you

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Ray K Bdy

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Verified Reviewer

Parts

Harbor Breeze - Parts

I never spoke to anyone. I don't understand why it's so hard to talk to someone or shop a Harbor Breeze parts site.

I don't like to give bad reviews, so do better to make it easier for consumers to purchase parts if available to buy. I've wasted at least an hour trying to find myself.

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Anonymous

My ceiling fan just stopped running

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Your employees were very professional and courteous they worked very hard to solve my problem with the fan ,however the motor or the transmitter was totally gone so a new fan had to be sent out. Thank you for all that was done.

Mr. Stubbs

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Dan K Lvu

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Verified Reviewer

Fan light globes

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Updated by user Jul 08, 2025

Useless,cannot comprehend the difference between a warranty item or a manufacturers defect which my items are clearly manufacturers defects

Original review Jun 16, 2025
I purchased 2 fans last year,that I finally got a chance to install at our cabin...A lynstead #0807420 and a mayfield #0807424..these came complete with the light kits..Ive never seen 1 that the fan chain goes through a seperate hole in the globe( light cover)..neither globe for either fan was drilled for the fan chain..the escutions for both have the hole..instructions state to pass the chains through the hole..I tried putting the 2 chains through the center hole,then putting the fan chain through the escution in its proper hole,assemblying everything,then went to pull tge fan chain and broke the center of the globe on the mayfield..I purchased both fans at my Local Lowe's which I seriously doubt they will do anything for me since its been almost a year since I purchased them..what are my options?? I feel since they werent manufactured correctly,I shouldnt have to pay for new ones..any response on the matter is appreciated..
Thank you
Dan Kardell
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User's recommendation: Harbor breeze never responded about this issue.Their error on the manufacturing of this and they wont even comment on it

Jamaul Pje

Absolutely no help get more info on you tube or plane common sense

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Not happy with the situation going to buy a new fan not harbor breeze the representatives just push you around like cattle a simple question turns into blah blah blah

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Anonymous

Terrible way to run a customer service contact

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Trying to ask a simple question and after several attempts finally reached a chat. Went through all the problems and explained the situation they put off to a paid service and wanted my credit card to answer the problem I am having with a new harbour bree,e remote and a harbour bree,e fan

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User's recommendation: Maybe look at Hunter next time

Taylor Z Eyz

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Verified Reviewer

Product Complaint

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Nothing has been dealt with. I tried calling a number that was provided to me and got no response. For something serious like the fan blade falling off while I'm sleeping and hitting my wall, causing damage to the drywall, this is ridiculous that the company is not dealing with it.

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Preferred solution: Full refund

Sal M Ttu

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Verified Reviewer

Great but have issue

Customer service was outstanding. Morrison helped in any way he could.

My issue is I needed a complete light fixture for a new fan because I dropped and broke the original.

I was able to purchase a new fixture but the light glass was discontinued.

I had to go to Home Depot and purchase glass tulips. If you can buy the fan and accessories in a combined fan package they should carry the replacement parts.

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Darah G Okq

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Verified Reviewer

Bottom Lights not working

Hello. I used my remote to turn off the lights on my fan but keep the fan on.

I came home and now the top lights work but the bottom lights do not. I tried reprogramming the remote to no avail. I am wondering if it's a wiring issue but I can't find a manual.

The sticker says Intertek 400**** model no: M52-5B/6I. Can you please assist?

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Janice H Mzv

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Verified Reviewer

1 year old fan stopped working

We moved into our new home in May one year ago. Bought 4 fans.

The fan over the dining room suddenly stopped working.

The light was on dim and when we brightened the fan light the blades stopped moving. Can you explain how we can get it working again?

IC:10924A-TX015

FCC ID: A25-TX 015

Your fans should last longer than this.

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Loss:
$119
Cons:
  • Never had a fan stop working in such a short time

Preferred solution: Full refund

Rola D

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Verified Reviewer

Replace shade of the ceiling fan model 35061

I need to replace the shade of the ceiling fan. Item number 0428802, model 35061, is broken while I was replacing it.

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Anonymous

Masson went over & above to remedy my issue

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Light fixture fell & needed replacement. Masson went beyond to fix and remedy the issue

The light fell because of my mistake.

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User's recommendation: Very helpful & took their time

Anonymous
map-marker Weatherford, Texas

Fee to get techinal help

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Four months after I had a professional install a Harbor Breeze ceiling fan with a single light, the light stopped working. I could not remove the light cover to replace the LED light.

I went to the Harbor Freight web page to get technical assistance. I was set to JustAnswer web page, which requires payment for help.

The web page required a credit card, and there was a recurring monthly fee if I did not somehow stop the service.

Why would Harbor Breeze has such a set up? To rip off its customers?

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User's recommendation: Don't buy Harbor Breeze