Harbor Breeze

I purchased two patio string light sets from Lowe's. After installing my hooks to attach them to the patio, I plugged in the two sets and they immediately blew the fuse in their plug. I exchanged them the next day.

The second two sets also blew their fuses.

Naturally, I troubleshooted, checked my outlet, its breaker, and the heavy, outdoor 25' extension cord, and ruled them out as potential causes of the blown fuses.

The phone number in the packaging offered assistance and answers to questions. However, the non-English speaking rep was unable to offer any help as all she was able to do was read the exact same troubleshooting suggestions listed in the instruction sheet.

The rep's 'solution' was for me to make a third drive to the store for a refund and 'try another set.' Note: The instructions state that up to seven sets may be hooked together before blowing a fuse. Further, no fuse puller or extra fuses are included in the set.

Final decision... don't waste time or money on Harbor Breeze electric appliances or lights. Terrible quality and useless 'customer support.

My family has purchased 2 Harbor Breeze fans at Lowe's. One of them has the light out, and the kit needs to be replaced.

I went to my local Lowe's and had an employee assist us in a search for a light kit. We were told that since they didn't carry them, we would need to contact Harbor Breeze. He mentioned that a previous customer was dealing with the same issue. How is it that Lowe's sells Harbor Breeze fans but doesn't carry the replacement light kit?

I find it extremely frustrating that I have to reach out to anyone online to find the correct light kit and how to purchase it. The room with the fan has been dark for weeks, and who knows how long it will take to find, purchase, and have a light kit delivered?!?

Item #573**** | Model #43386 & Item #146**** | Model #TG44MBK3D1RC. Please advise how I can find a replacement.

I purchased 2 fans last year,that I finally got a chance to install at our cabin...A lynstead #0807420 and a mayfield #0807424..these came complete with the light kits..Ive never seen 1 that the fan chain goes through a seperate hole in the globe( light cover)..neither globe for either fan was drilled for the fan chain..the escutions for both have the hole..instructions state to pass the chains through the hole..I tried putting the 2 chains through the center hole,then putting the fan chain through the escution in its proper hole,assemblying everything,then went to pull tge fan chain and broke the center of the globe on the mayfield..I purchased both fans at my Local Lowe's which I seriously doubt they will do anything for me since its been almost a year since I purchased them..what are my options?? I feel since they werent manufactured correctly,I shouldnt have to pay for new ones..any response on the matter is appreciated..
Thank you
Dan Kardell

While their ceiling fans are affordable, well-built, and quiet, my issue is with the remote functions. The remotes and all replacement node/receivers/controllers/remote operate at a frequency that is unsupported by nearly everything that is Google or Alexa compatible.

The 304.25 MHz lockout literally locks devices out of nearly all smart home connectivity alternatives and universal remotes for replacement, forcing one to purchase their manual replacements or just do what I did and return the products and buy compatible alternatives. I'm disappointed in the lack of foresight and integratable connectivity. The standard range for all universal RF smart Wi-Fi remotes is 415 MHz, making all Harbor Breeze products useless in a modern age of smart home connectivity.

I really wanted to love and keep my beautiful ceiling fan, but Harbor Breeze left me no other options. Go somewhere else if you're upgrading your smart home.