
Unclaimed
Harbor Breeze Reviews
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Harbor Breeze Reviews
Follow up on telephone order
Waiting for the status of my order. Was to receive an email concerning the two light kits I have ordered. Have not heard anything yet and need them asap. Thank you...
ID
Location
Nicholasville, Kentucky
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Verified Reviewer New ReviewerTerrible Customer Service
I have sent numerous emails, and calls without any return help. The website is an absolute joke, with more ads and pop ups than help for their customers. I have been trying to buy lamp kit/body for a fan I purchased. I am willing even pay for it, due to fan being over the 1 year warranty.
User's recommendation: Buy a Hampton Fan.
ID
Cons
- Bad customer service
- Bad website
Preferred solution
Fan light kit- willing to purchase
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Verified Reviewer New ReviewerNeeded tech support no help
Heavy accent difficulty understanding. Had no way to help with out item # model # etc on older fab need simple instructions how to do bypass wattage limiter so I can install bulbs large enough to see by know this is a very common problem and all research recommends bypassing the limiter. I have done so easily on two other mfg fans but this fan is wired differently and is a 3 speed reversible fan all color coded just need to know which ones to cut and splice
User's recommendation: Forget about getting tech assistance.
ID
Pros
- Great fans long lasting
Cons
- Non existing tech service low light output
Preferred solution
Directions how to bypass wattage limiter on light fixture
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer