Bushra Dxe
map-marker Roanoke, Virginia

Ceiling fan chain broke inside the Zing Ear switch

Chain broke inside the Zing Ear switch. While trying to change The Zing Ear switch the glass broke and we need this replaced.

Could you please replace this for free? Thank you and may God bless you.

View full review
William M Lta

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Silver Spring, Maryland

Fan not working

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Harbor Breeze - Fan not working

I purchased a 60' remote control DC motor fan. It didn't work!

After a phone call where they read the instructions back to me, I went back to Lowe's and purchased another. I installed it, and it worked.

I returned the first one and I'm done for now. I have purchased other items from the same company without a remote and they work fine.

View full review

User's recommendation: Call a pro. To install.

Nocholas S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lights didn't last a year

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Harbor Breeze - Lights didn't last a year

Harbor Breeze 400-Lumen 6.8-Watt Black Low Voltage Hardwired LED Spot Light Kit

I purchased these lights last summer, and three out of the four lights have failed me. I noticed somehow water got inside them.

Is there any warranty on these lights? They should have lasted more than nine months.

View full review
Loss:
$100
Pros:
  • Beautiful lights
Cons:
  • Lights burned out less than a year old

Preferred solution: Full refund

Harmonii Qou

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Statesboro, Georgia

I'm trying to find a globe replacement for my ceiling fan and your personnel didn't want to seem to help me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Harbor Breeze - I'm trying to find a globe replacement for my ceiling fan and your...

I couldn't seem to get any service from customer service The operators were talking to me and trying to help me get what I wanted and they were on a one line thought and none of them want to help me find what I was looking for

View full review

User's recommendation: Be a little more considerate and helpful

Anonymous
map-marker Grandville, Michigan

Replacement light

Harbor Breeze - Replacement light

I have been waiting for harbor breeze to contact me back regarding a led light I need for my ceiling fan. Nobody has contacted me back

View full review

User's recommendation: Not recommended

Resolved
jana b Ekc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vanceboro, North Carolina

Resolved: Broken globe

Harbor Breeze - Broken globe
Harbor Breeze - Broken globe - Image 2
Harbor Breeze - Broken globe - Image 3
Updated by user Jun 06, 2024

Company fixed the issue and I have been provided with apology. contacted harbor breeze no response ...contacted home depot... a replacement was mailed out at no charge

Original review May 07, 2024

I would like to have a replacement globe. As we were installing the fan and it looked so good... the last touch was the globe and this is what i found please see attached pictures. There was no broken glass in the box. The box did not appear to have been opened. There were no dents in the box...

I think this has come from the manufacturer this way.

please advise

sincerely

Jana Bennett

{{Redacted}}

bennett.jana@***.com

View full review
Mohamed T Dwk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Replacement light globe

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Looking to secure a replacement light globe for my harbor breeze dual fan unit. Any help would be greatly appreciated.

View full review

Preferred solution: Light cover

Vivian S Nbi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Faulty ceiling fan receiver

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I contacted Harbor Breeze approximately 1.5 weeks ago about a faulty receiver on a new fan I bought. Lowes no longer carries this fan, but Harbor Breeze stated they would get back in touch with me about replacing it since the fan has a lifetime warranty.

I'm still waiting for a reply. No phone call, no email, no text, not even a smoke signal. I am now the proud owner of a beautiful new ceiling fan that doesn't work. It might as well be considered a $200+ paperweight.

Yes, the wiring is correct and I paid to have it professionally installed.

Yes, the remote has the battery included with the fan as well as being replaced with another new one.

Even the troubleshooting section of the installation instructions indicates the receiver may need to be replaced and instructs to call Harbor Breeze for another one. Yeah, right.

View full review
Loss:
$350
Pros:
  • Beautiful ceiling fans
Cons:
  • Do not stand by their products

Preferred solution: The replacement receiver.

User's recommendation: Buy something other than Harbor Breeze products. I will change my review when Harbor Breeze makes this right.

Susan N Sqv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clarkesville, Georgia

Finally got issue resolved

We can not get a return call despite months of trying. Need light kit replacement.

It stopped working

Our light kit just stopped working. We have tried for months going through Lowes to get a replacement. Never received a call back. I called the pissed off customer call line tonight and spoke with Manuel.

He was great, and I will receive a replacement light kit in 1 to 4 business days. Manuel restored mine and my family's thoughts about Harbor Breeze. I can now tell my daughter and brother, who are both remodeling their homes to go ahead with their order from Harbor Breeze.

They were waiting to see if my issues got resolved. Thank you, Manuel.

View full review

User's recommendation: If you can not get Lowes to call you back, use the pissed off customer number!

Ronald G Cjr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

“Harbor Breeze” ceiling fans: NO!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I installed two Harbor Breeze ceiling fans in my living room. Immediate out of the box I had a very noisy fan.

I took it back to Lowes for another fan. It was much better. But now, after two years, they are both humming. I would not recommend a Harbor Breeze fan.

I have five Hunter ceiling fans.

Ive had two of them for over twelve years. They are all very quite.

View full review
Loss:
$50
Pros:
  • Looks nice
Cons:
  • Noisy

Preferred solution: Warranty is out of date

User's recommendation: Do not buy “Harbor Breeze” ceiling fans.

Jesse A Zon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I wanted to get another globe because I dropped mine during installation and I can’t find any and I can’t talk to anyone about it

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

113**** Harbor Breeze globe.

I can't find one anywhere and I wasn't able to talk to anyone in customer service.

View full review
Pros:
  • Very good product for the price
Cons:
  • Customer service

Preferred solution: Globe replacement

Ariana L Vya

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never got my replacement

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I bought my ceiling fan at Lowe's and it was missing a blade. They said they were going to send me one and I haven't received it. It's been over a week and still nothing.

View full review
Loss:
$120

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t buy

Alessia Hop

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Acworth, Georgia

Fan blade just broke and flew off

Harbor Breeze - Fan blade just broke and flew off

Purchased Harbor Breeze fan 11 months ago from Lowell in suwanee GA 30024. One of the fan blade suddenly broke and flew off. I email Lowell customer care however I never heard back from them.

View full review
Fernando P Eon

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sheboygan, Wisconsin

Dissatisfied with treatment at Lowe’s

Harbor Breeze - Dissatisfied with treatment at Lowe’s

Harbor Breeze agreed to provide a replacement fan because we had exhausted all troubleshooting measures with ours and it was still under warranty. We went to Lowes to get the replacement and they refused to give us one.

They said because we got it on sale, they would not replace it. We argued it should be an even exchange, but they absolutely refused.

View full review

User's recommendation: Do not purchase ceiling fans at Lowe’s!

LoydScott W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Basalt, Colorado

Harbor breeze model TX 007-LS remote Light

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Hello, I have this model in the subject line. This fan is great.

The only problem I have is that the remote light never goes out. It is constantly illuminated and drains batteries. I have probably spent $500 replacing batteries. I've tried every step known to man, every tutorial video, and I've come to the realization that the remote is just bad and its LED light is on and constantly drains these batteries.

Could you just send me a new remote? I'm so tired of going to the store and getting more A23 batteries.

View full review

User's recommendation: The fan is OK. This remote has been a nightmare.

Anonymous
map-marker Stroudsburg, Pennsylvania

Pissed off

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Called almost two months ago because I had received 3 ceiling fans as gifts back in November for house warming. We were just putting them up when we realized there were no remotes for the any of the ceiling fans.

Called they said they were on back order and should be shipped in about 30 days. Call again oh yup they were shipped yesterday so 7-10 days you should have them. Called after 20 days and all of a sudden they dont even have the reference number and the lady was like well you need to reorder them.

Im sorry Ive already been waiting 2 months what happened to them being shipped and what not. Worst customer service ever.

View full review

User's recommendation: Never buy harbor breeze

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article