
Harbor Breeze
Harbor Breeze Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Harbor Breeze has 2.4 star rating based on 260 customer reviews. Consumers are mostly dissatisfied.
31% of users would likely recommend Harbor Breeze to a friend or colleague.
- Rating Distribution
Pros: Fan looked good, I like the fan, Fans usually work great.
Cons: Very poor customer service, Having trouble finding replacement parts, No customer service support.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Harbor Breeze has 2.4 star rating based on 260 customer reviews. Consumers are mostly dissatisfied.
31% of users would likely recommend Harbor Breeze to a friend or colleague.
- Rating Distribution
Pros: Fan looked good, I like the fan, Fans usually work great.
Cons: Very poor customer service, Having trouble finding replacement parts, No customer service support.Recent recommendations regarding this business are as follows: "Don't buy Harbor Breeze", "AVOID HARBOR BREEZE APPLIANCES and LIGHTS due to TERRIBLE QUALITY and USELESS "Customer Support."", "Keep your receipts", "No, Unless you want to replace a ceiling fan often with no option to purchase a light kit.", "Harbor breeze never responded about this issue.Their error on the manufacturing of this and they wont even comment on it".
Most users want Harbor Breeze to offer a solution to their issues.
Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews











































Remote control battery
I have a3 speed + lite ceiling fan with remote. What battery to use in remote?
Is there a manual control switch in my fan?
Fan transmitter and receiver out of sequence
The on line phone wont even let you select the item number for the product it says to push number for!!!
User's recommendation: Nobody can tell me how to get sequence back for the transmitter and receiver! Everything is a throwaway to get ppl to buy more even if item is working, however this fan was here before I cam and bought home …smh!!!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Poor quality electrical products and useless "customer support" from a noisy call center and reps who speak only broken english.
I purchased two patio string light sets from Lowe's. After installing my hooks to attach them to the patio, I plugged in the two sets and they immediately blew the fuse in their plug. I exchanged them the next day.
The second two sets also blew their fuses.
Naturally, I troubleshooted, checked my outlet, its breaker, and the heavy, outdoor 25' extension cord, and ruled them out as potential causes of the blown fuses.
The phone number in the packaging offered assistance and answers to questions. However, the non-English speaking rep was unable to offer any help as all she was able to do was read the exact same troubleshooting suggestions listed in the instruction sheet.
The rep's 'solution' was for me to make a third drive to the store for a refund and 'try another set.' Note: The instructions state that up to seven sets may be hooked together before blowing a fuse. Further, no fuse puller or extra fuses are included in the set.
Final decision... don't waste time or money on Harbor Breeze electric appliances or lights. Terrible quality and useless 'customer support.
User's recommendation: AVOID HARBOR BREEZE APPLIANCES and LIGHTS due to TERRIBLE QUALITY and USELESS "Customer Support."
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Lights on fan
I have 4 ceiling fans that the lights don't work. Do you sell replacement lights for this product?
One fan is dim like it tries to light up.
The rest do nothing. Replacment lights would be ideal so we don't have to buy new fans.
Instructions not included
I called customer service for Lowes and the agent has the same problem that I have- no instructions provided for how to access and remove the battery protection strip inside the glass lantern
User's recommendation: Don’t buy this particular item without getting someone from the store to see if they can figure it out before before you buy
Defective ceiling fan
I already explained the situation I have a defective fan I need Harbor Breeze to reply to me. The mechanism that turns the fan on is non-existent someone from the factory did not put in it no pull string. I like their products but this one is effective I need it replaced
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHarbor Breeze Ceiling Fan Light Kit Replacement
My family has purchased 2 Harbor Breeze fans at Lowe's. One of them has the light out, and the kit needs to be replaced.
I went to my local Lowe's and had an employee assist us in a search for a light kit. We were told that since they didn't carry them, we would need to contact Harbor Breeze. He mentioned that a previous customer was dealing with the same issue. How is it that Lowe's sells Harbor Breeze fans but doesn't carry the replacement light kit?
I find it extremely frustrating that I have to reach out to anyone online to find the correct light kit and how to purchase it. The room with the fan has been dark for weeks, and who knows how long it will take to find, purchase, and have a light kit delivered?!?
Item #573**** | Model #43386 & Item #146**** | Model #TG44MBK3D1RC. Please advise how I can find a replacement.
- No replacement parts in store
Preferred solution: Deliver product or service ordered
User's recommendation: No, Unless you want to replace a ceiling fan often with no option to purchase a light kit.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerParts
I never spoke to anyone. I don't understand why it's so hard to talk to someone or shop a Harbor Breeze parts site.
I don't like to give bad reviews, so do better to make it easier for consumers to purchase parts if available to buy. I've wasted at least an hour trying to find myself.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Fan light globes
Useless,cannot comprehend the difference between a warranty item or a manufacturers defect which my items are clearly manufacturers defects
Thank you
Dan Kardell
User's recommendation: Harbor breeze never responded about this issue.Their error on the manufacturing of this and they wont even comment on it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct Complaint
Nothing has been dealt with. I tried calling a number that was provided to me and got no response. For something serious like the fan blade falling off while I'm sleeping and hitting my wall, causing damage to the drywall, this is ridiculous that the company is not dealing with it.
Preferred solution: Full refund
Fee to get techinal help
Four months after I had a professional install a Harbor Breeze ceiling fan with a single light, the light stopped working. I could not remove the light cover to replace the LED light.
I went to the Harbor Freight web page to get technical assistance. I was set to JustAnswer web page, which requires payment for help.
The web page required a credit card, and there was a recurring monthly fee if I did not somehow stop the service.
Why would Harbor Breeze has such a set up? To rip off its customers?
User's recommendation: Don't buy Harbor Breeze

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor Connectivity
While their ceiling fans are affordable, well-built, and quiet, my issue is with the remote functions. The remotes and all replacement node/receivers/controllers/remote operate at a frequency that is unsupported by nearly everything that is Google or Alexa compatible.
The 304.25 MHz lockout literally locks devices out of nearly all smart home connectivity alternatives and universal remotes for replacement, forcing one to purchase their manual replacements or just do what I did and return the products and buy compatible alternatives. I'm disappointed in the lack of foresight and integratable connectivity. The standard range for all universal RF smart Wi-Fi remotes is 415 MHz, making all Harbor Breeze products useless in a modern age of smart home connectivity.
I really wanted to love and keep my beautiful ceiling fan, but Harbor Breeze left me no other options. Go somewhere else if you're upgrading your smart home.
- Nice beautiful fans
- No universal connectivity
- Lack of support
Preferred solution: Fix your products to conform to standards established with other companies in the field.
User's recommendation: Go somewhere elese if your looking for smart home connectivity.
Fan not working
Fan not turning on, batteries and bulbs are good, but not response when attempting to turn on fan. Motor is spinning freely by manual movement. But remote and light switch do not bring fan to spin or light up keep
User's recommendation: Keep your receipts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFan remote replacement
I cant get a replacement remote for my Henderson fan. No universal remote will work.
Had an electrician try two different ones. Went into Lowes for help.
The Lowes employee told me to go to harbor breeze. I need a replacement remote.
Preferred solution: Full refund
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