Light burnt up in fan | Harbor Breeze in Lafayette, Georgia

Light kit burnt up on fan...
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Review
#1759000 Review #1759000 is a subjective opinion of poster.
Product
Harbor Breeze Ceiling Fan

I did not get help | Harbor Breeze in Orangevale, California

I call about the light not working my Ceiling fan and after giving all the model information they did not find me or the fan on the system
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Review
#1751976 Review #1751976 is a subjective opinion of poster.
Product
Harbor Breeze Ceiling Fan

Tell everyone | Harbor Breeze

4.3
Details

Update by user Dec 13, 2019

none

Original review posted by user Dec 13, 2019

i need the glass dome for model:ac-yg177 sn: 002147 e75795"yl-lq* vendor #11289 ups#79214531351 sky#557-268
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Review
#1730908 Review #1730908 is a subjective opinion of poster.
Product
Harbor Breeze Ceiling Fan
Pros
  • Nice products
Cons
  • Having trouble finding replacement parts

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Verified Reviewer

Ceiling fan issue | Harbor Breeze

1.0
Details
I expressed my displeasure of 2 ceiling fans that wobble. The builder installed these fans and i have no paperwork on them. I asked about a balancing kit and the warranty department was no help. I will not purchase Harbor Breeze again!
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Review
#1721850 Review #1721850 is a subjective opinion of poster.
Product
Harbor Breeze Ceiling Fan
Pros
  • Fans usually work great
Cons
  • Horrible warranty and customer service
Reason of review
Warranty issue
Loss
$98
Preferred solution
Provide a balancing kit with ceiling fans
Tags
  • Wobble

Terrible | Harbor Breeze

1.0
Details
Got fan for a gift, just opened it to install after 6 months, there is no directions, no remote, and missing all the screws but 12 decorative button screws. Customer sevice said they will not stand behind the product because it was a gift, and that voids the so called warranty. So it is not there fault that all the pieces are in the box, it is the buyers for not trusting the company to make sure the product is as it says. Would not recommend them to anyone.
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Review
#1705438 Review #1705438 is a subjective opinion of poster.
Product
Harbor Breeze Ceiling Fan
Cons
  • Horrible warranty and customer service
Reason of review
Damaged or defective
Preferred solution
Just send me the screws, remote and directions so i can use the product.

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Verified Reviewer

Do not buy. no warranty. | Harbor Breeze

1.4
Details
the motors on my two harbor breeze fans finally quit 5 years ago. so i am doing some repairs around the house and decide to get them'repaired'. my lifetime warranty on my fans will not be honored because the fans are 'too old'? lowes/harbor breeze said sorry you fans are too old. i asked about the lifetime warranty on these expensive fans and was told 'tough'. another screwing by lowes.
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Review
#1705347 Review #1705347 is a subjective opinion of poster.
Product
Harbor Breeze Ceiling Fan
Pros
  • Fan looked good
Cons
  • Horrible warranty and customer service
Reason of review
Warranty issue
Loss
$600
Preferred solution
replace my fans under warranty

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Verified Reviewer

Do not buy | Harbor Breeze

2.5
Details
Do not buy - Harbor Breeze
Installed a harbor breeze ceiling fan in our sons room a year ago and the fan quit working. My husband removed the fan light to see what the issue could be and the wire harness was burnt and melted. Luckily we discovered this issue!! This is very concerning and we are very unhappy with our purchase from Lowe’s. I would expect a full refund but I am dreading all the phone calls that will need to be made and the waiting for someone to contact me back. Attached are pictures of the burnt wire harness.
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1 comment
Anonymous
#1808604

Wow this is the same thing that happen to us. We bought the fan a little over a year and the fan stop working and the light does. I am getting ready to contact customer service

Review
#1703829 Review #1703829 is a subjective opinion of poster.
Product
Harbor Breeze Ceiling Fan
Cons
  • Poor quality
Reason of review
Bad quality
Loss
$150
Preferred solution
Full refund

Remote support | Harbor Breeze in Woodbridge, Ontario

5.0
Details
Hi.. Josh was very helpful and is sending me a new transmitter and remote .. I’m hoping he sends me both because if it’s not the remote I will have to contact your company to send me a transmitter as well.. Thanks so much Brian Burnett Maple Ontario
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Review
#1697286 Review #1697286 is a subjective opinion of poster.
Product
Harbor Breeze Ceiling Fan

Replacement parts | Harbor Breeze in New York, New York

1.3
Details
It’s impossible too get a hold of anyone
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Review
#1688737 Review #1688737 is a subjective opinion of poster.
Product
Harbor Breeze Ceiling Fan

Harbor Breeze Reviews

  1. 17 reviews
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  5. 6 reviews
Harbor Breeze reviews

Chain broke inside housing at two months old. | Harbor Breeze

1.7
Details
Went back to Lowe’s and they waited nothing to do with my need. Referred me to Harbor Breeze which has been a joke in customer service. Over two months ago they promised to send what I needed to repair the fan and still waiting weeks later. I even paid Lowe’s to install at an extra $80. Will never buy a HB fan again.
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Review
#1687308 Review #1687308 is a subjective opinion of poster.
Product
Harbor Breeze Ceiling Fan
Pros
  • Style
Cons
  • Very poor customer service
Reason of review
Poor customer service
Loss
$250
Preferred solution
Full refund