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Contact Harbor Breeze Customer Service

Harbor Breeze Phone Numbers and Emails

Toll-Free Number:

  • (800) 643-0067
    Lowes customer support phone for Harbor Breeze
Call customer service

Customer Service:

  • (888) 434-3797
    Harbor Breeze Santa Ana Fan Recall
  • (800) 445-6937
    Lowes customer support

Headquarters:

  • (888) 567-2055
    Fanim Industries (Regarding Santa Ana Fan Recall)

Harbor Breeze Email:

Customer Service
Lowes
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How to Contact Harbor Breeze?

Most Popular Number:

(800) 643-0067
Lowes customer support phone for Harbor Breeze
Total calls: 3 224 Issues resolved: 88 Last call: Jul 15, 2025
author avatar
PissedConsumer Reporter

You can call Harbor Breeze customer service at 1-800-643-0067. As it is a brand of ceiling fans sold exclusively at Lowe’s, you can use their customer support number for inquiries considering their products. Their working hours are Monday through Saturday from 7 am to 1 am EST.

You can also reach their manufacturer, Fanim Industries, at the following Harbor Breeze phone number 1-888-434-3797 daily between 8 am and 5 pm CST. The tech support is available Monday through Friday from 8:30 am to 5 pm CST at 1-800-527-1292. Make sure to prepare the model number of your fan ready when you call.

There is no direct email address to contact Harbor Breeze customer service. However, you can email customercare@lowes.com if you have questions about the availability and prices of their products or have issues with purchased items.

You can also use this address: recall@fanimation.com, as the Harbor Breeze customer service email to get in touch with the manufacturer.
You can email both addresses to leave a complaint or a suggestion.
The customer care team will contact you back with solution options to your problem or offer other Harbor Breeze customer support contacts that are more efficient considering your issue.

To reach customer service directly, you can fill out the form on the Harbor Breeze website. On the Contact Us page of the Harbor Breeze company website, you will find a short form to file a complaint or contact the customer care team for help. Enter your contact information and describe the issue in detail. The Harbor Breeze support representative will respond and help you solve the problem.

You may as well find the list of the company’s official social media pages on their website. It is possible to reach customer support by messaging them through their social media accounts and receiving answers to your questions.

Harbor Breeze Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Harbor Breeze Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Harbor Breeze is 8006430067. 85% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 85% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.

  • Be prepared for the call as Harbor Breeze may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Harbor Breeze Website:

Harbor Breeze Help Center:

Corporate Office Address:

Lowe’s Companies, Inc
1000 Lowe’s Boulevard
Mooresville, North Carolina 28117
United States

Other Info (opening hours):

Regarding Santa Ana Fan Recall

Fanim Industries

10983 Bennett Parkway

Zionsville, Indiana, 46077

United States

More contact details

Fax:

+1 (866) 482-5215

Harbor Breeze Customer Service Reviews

2.1 / 5
Poor
Oscar G Ixg
Poor quality electrical products and useless "customer support" from a noisy call center and reps who speak only broken english.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I purchased two patio string light sets from Lowe's. After installing my hooks to attach them to the patio, I plugged in the two sets and they immediately blew the fuse in their plug. I exchanged them the next day.
The second two sets also blew their fuses.
Naturally, I troubleshooted, checked my outlet, its breaker, and the heavy, outdoor 25' extension cord, and ruled them out as potential causes of the blown fuses.
The phone number in the packaging offered assistance and answers to questions. However, the non-English speaking rep was unable to offer any help as all she was able to do was read the exact same troubleshooting suggestions listed in the instruction sheet.
The rep's 'solution' was for me to make a third drive to the store for a refund and 'try another set.' Note: The instructions state that up to seven sets may be hooked together before blowing a fuse. Further, no fuse puller or extra fuses are included in the set.
Final decision... don't waste time or money on Harbor Breeze electric appliances or lights. Terrible quality and useless 'customer support.

Jo B Ojo
My fan stopped working

My fan stopped working, Ive had it less than a year. I have tried to call Harper breeze three times and nobody answers the phone.

Aniel Eip
Little old lady from South Haven

Great service! Will continue to purchase Harbor Breeze items based on your customer service. Thanks,

Haily Zsf
Ceiling fan cap for light removal

have the cap for moving the light fixture on a ceiling fan. Box state the light can be removed. Need to coverup the exposed wiring and finish the ceiling fan look

How Good is Harbor Breeze's Customer Service?

Sharon G Flf
Sharon G Flf
Feels Satisfied | Jun 08, 2025

Satisfied

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Gunther Zil
Gunther Zil
Feels Neutral | Oct 08, 2024

Very positive

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Bevin Oqk
Bevin Oqk
Feels Disappointed | Sep 13, 2024

Not good. Didn’t have replacement part and because I didn’t have my receipt they would not honor the limited lifetime warranty. Had to go buy a new fan

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Roniya Yjy
Roniya Yjy
Feels Satisfied | Sep 05, 2024

Friendly and helpful

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Johnhenry Cib
Johnhenry Cib
Feels Disappointed | Jul 27, 2024

The customer service line is too hard to get through to anyone for my specific help… I bought a house two years ago. The bulb in my ceiling fan stopped working. I watched a YouTube video of how to remove the halogen light but I cannot find the replacement. Contacted the company by email and got no response. It’s seriously has been almost 2 months and I still am searching for this halogen light.

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Sabino Wot
Sabino Wot
Feels Disappointed | Jul 17, 2024

First, website wanted me to enter credit card information to ask a question

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Summary of Harbor Breeze Customer Service Calls

3.8K TOTAL
CALLS
05:40 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Harbor Breeze?

Product/ Service Question:

  • “Broken globe”
  • “Remote control battery”
  • “Lights won’t work on new ceiling fan”

Return/ Replace Question:

  • “Part replacement”
  • “Lost remote, cannot operate fan without it. I bought a replacement remote, cannot get it to work”
  • “Replacement parts”

Request for Information Question:

  • “Remote question”
  • “Need to talk to someone about fan switch for ceiling fan”
  • “How to increase lighting wattage”

Shipping and Delivery Question:

  • “Missing part”
  • “The 2008 Harbor Breeze Is collating Fan Transmitter and receiver are out of sequence , need to get the light back”
  • “Missing parts”

Website/ Application Question:

  • “Fan installation instructions”
  • “Light is faint, no led present, fan in installed.”
  • “Fan installation”

Staff Question:

  • “Customer service”
  • “Service issue”

Account Question:

  • “Unbalanced fan”
  • “Need hybrid model 41371 fan codes. Lost my remote and need sinc new one”
  • “Need cap or low profile light”

Payments and Charges Question:

  • “Recent in store credit”
  • “Overcharge”

Cards Question:

  • “Security guard card”

Other Question:

  • “Need another light”
  • “Remote control”
  • “Remote”

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