Harbor Breeze Reviews and Complaints
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
Tell everyone | Harbor Breeze review
Update by user Dec 13, 2019
none
Original review posted by user Dec 13, 2019
i need the glass dome for model:ac-yg177 sn: 002147 e75795"yl-lq* vendor #11289 ups#79214531351 sky#557-268Review
Product
Harbor Breeze Ceiling Fan
Pros
- Nice products
Cons
- Having trouble finding replacement parts
We'll see? As of right now, I would not recommend your fans. Hopefully, you will change my mind. | Harbor Breeze review from Gainesville, Florida
Fan is only 16 months old and the remote does not work. However, the fan in the next room is the same and its remote works on it. So, I know that the transmitter is good. I've tried to reprogram the remote but that doesn't work. Remote Control Part # A25TX005R.
Review
Pros
- Fan looked good
Cons
- Very poor customer service
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCeiling fan issue | Harbor Breeze review
I expressed my displeasure of 2 ceiling fans that wobble. The builder installed these fans and i have no paperwork on them. I asked about a balancing kit and the warranty department was no help. I will not purchase Harbor Breeze again!
Review
Product
Harbor Breeze Ceiling Fan
Pros
- Fans usually work great
Cons
- Horrible warranty and customer service
Reason of review
Warranty issue
Loss
$98
Preferred solution
Provide a balancing kit with ceiling fans
Tags
Replacement Dome | Harbor Breeze review
I input by mistake a 1 ,but actually your rep.was a full 10 ,I am very sorry .you are great no worries ,he was very helpful.happy Thanksgiving.
Review
Light issue | Harbor Breeze review from Campbellsville, Kentucky
Still awaiting package to be delivered
Review
What customer service?! | Harbor Breeze review
My saga starts with my dog eating the remote for my harbor breeze saratoga ceiling fan. She ate it up with the fan ON. Bought a replacement from Amazon- doesn't work, called Harbor Breeze, told me to get one from Lowes; did that, doesn't work. Multiple calls and no help- they are just reading from manuals that I can read from. It ended with me talking to a Lowes washer/dryer employee telling me to contact Harbor Breeze.... So, they can't solve a simple problem? I'm sure I am not the first to have this happen.
Review
Pros
- I like the fan
- Style
- Fan works well
Cons
- No replacement remote available
- Lack of knowledge of customer service
- No solution
Reason of review
Poor customer service
Loss
$170
Preferred solution
Let the company propose a solution
Terrible | Harbor Breeze review
Got fan for a gift, just opened it to install after 6 months, there is no directions, no remote, and missing all the screws but 12 decorative button screws. Customer sevice said they will not stand behind the product because it was a gift, and that voids the so called warranty. So it is not there fault that all the pieces are in the box, it is the buyers for not trusting the company to make sure the product is as it says. Would not recommend them to anyone.
Review
Product
Harbor Breeze Ceiling Fan
Cons
- Horrible warranty and customer service
Reason of review
Damaged or defective
Preferred solution
Just send me the screws, remote and directions so i can use the product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo not buy. no warranty. | Harbor Breeze review
the motors on my two harbor breeze fans finally quit 5 years ago. so i am doing some repairs around the house and decide to get them'repaired'. my lifetime warranty on my fans will not be honored because the fans are 'too old'? lowes/harbor breeze said sorry you fans are too old. i asked about the lifetime warranty on these expensive fans and was told 'tough'. another screwing by lowes.
Review
Product
Harbor Breeze Ceiling Fan
Pros
- Fan looked good
Cons
- Horrible warranty and customer service
Reason of review
Warranty issue
Loss
$600
Preferred solution
replace my fans under warranty
Remote support and transmitter | Harbor Breeze review from Woodbridge, Ontario
Hi there: I talked to a representative who said he would send me a new remote and transmitter bc this one doesn’t seem to work model #0835142 Severn falls ceiling fan but I still have not received it .. can you please check the status of this please .Thanking You Brian Burnett 139 Sylwood Cres Maple Ontario Canada L6A2P6
Review
Need to order a replacement part | Harbor Breeze review from Tucson, Arizona
The matter has not be resolved. The phone call was fine. I have a reference number and await a call from the company.
Review
Service
Harbor Breeze Customer Care
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel